Refund policy

 

PIILK™ Refund & Return Policy
Last updated: June, 2026

At PIILK, we want every order experience to be simple and straightforward. If there is an issue with your order, please contact us at hello@piilk.com and we will review it promptly.

30-Day Money-Back Guarantee

If you are not satisfied with your order within 30 days of delivery, you may request a refund for any reason.

To receive a refund, you must return the product to us — whether opened or unopened — and we must receive it before your refund is processed. This allows us to review the product directly. Once we receive and inspect the returned item, approved refunds are issued to your original payment method within 3–5 business days (depending on your bank or card issuer, it may take an additional 5–10 business days to appear on your statement).

For returns due to a change of mind or dissatisfaction, return shipping costs are the customer's responsibility. (Damaged or incorrect orders are an exception — please see below.)

To protect against abuse, fraud, or misuse, PIILK reserves the right to limit or deny refund requests in unusual or excessive cases, including repeated requests associated with the same customer, household, payment method, or shipping address.

How to Request a Refund

To request a refund, email hello@piilk.com with your order number. You may include the reason for your request, although this is optional. Once we receive your email, we'll provide return instructions, and your refund will be processed after we receive and inspect the returned product.

Monthly Subscription

Your first month of subscription starts at $40.41 — 50% off the regular price of $80.82 — and will then automatically renew and bill at $71.82 per month ($3.99/bottle) until you cancel.

To avoid being charged for your next order, you must cancel before your next renewal date or before your next subscription order is processed, whichever occurs first. You can cancel or skip your subscription at any time, at no charge, from your account page.

The 50% first-month price applies to new subscribers only and is limited to one per customer, household, payment method, or shipping address. If you cancel and later resubscribe, the first-month discount will not apply again, and the regular subscription price will be charged.

Returning a product does not automatically cancel your subscription. To stop future charges, you must cancel your subscription separately from your account page.

Subscription orders that have already been processed or shipped remain subject to the same 30-Day Money-Back Guarantee described above.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, email hello@piilk.com within 7 days of delivery with your order number and a photo of the issue. Once confirmed, we will send a replacement or issue a full refund. We cover all associated costs.

Refund Limitations

We do not issue refunds for requests made more than 30 days after the delivery date. We reserve the right to deny refund requests that are abusive, fraudulent, or inconsistent with this Policy. Please contact us before filing a chargeback so that we can try to resolve the issue directly.

Shipping

All orders ship free within the contiguous United States only. We do not currently ship to Alaska, Hawaii, U.S. territories, or international destinations. If we are unable to ship your order within the timeframe stated at checkout, we will notify you and, where applicable, provide the option to cancel for a full refund.

Contact Us

Email: hello@piilk.com · Response time: within 24 hours on business days
PIILK™ is a brand of Armored Fresh Inc.
154 W 14th Street, 2nd Floor, New York, NY 10011, USA
© 2026 Armored Fresh Inc. All rights reserved.